{"id":11117,"date":"2025-05-26T13:03:17","date_gmt":"2025-05-26T11:03:17","guid":{"rendered":"https:\/\/www.schmiedelaterne.eu\/beschwerdeverfahren\/"},"modified":"2026-09-16T10:25:52","modified_gmt":"2026-09-16T08:25:52","slug":"beschwerdeverfahren","status":"publish","type":"page","link":"https:\/\/www.schmiedelaterne.eu\/fr\/beschwerdeverfahren\/","title":{"rendered":"Proc\u00e9dure de r\u00e9clamation"},"content":{"rendered":"\n

GARANTIE, SERVICE ET R\u00c9CLAMATIONS<\/p>\n\n

La p\u00e9riode de garantie des produits neufs est d’au moins 24 mois et s’applique \u00e0 tout contrat d’achat conclu avec une personne physique\/un consommateur. Un consommateur est une personne qui, lors de la conclusion et de l’ex\u00e9cution d’un contrat de consommation, n’exerce aucune activit\u00e9 commerciale ou autre. <\/p>\n\n

Seuls les articles achet\u00e9s et pay\u00e9s peuvent \u00eatre retourn\u00e9s au vendeur. L’acheteur est tenu de retourner les articles en question propres, en parfait \u00e9tat de fonctionnement et dans un emballage emp\u00eachant tout dommage pendant le transport, accompagn\u00e9 de la carte de garantie ou de la facture.<\/p>\n\n

Pour faire valoir la garantie, l’acheteur suit les instructions figurant sur la carte de garantie ou contacte le vendeur pour pr\u00e9ciser sa demande. Une demande de garantie valide est gratuite. <\/p>\n\n

En cas de r\u00e9clamation injustifi\u00e9e, les frais occasionn\u00e9s par le r\u00e8glement de cette r\u00e9clamation seront \u00e0 la charge de l’acheteur.<\/p>\n","protected":false},"excerpt":{"rendered":"

GARANTIE, SERVICE ET R\u00c9CLAMATIONS La p\u00e9riode de garantie des produits neufs est d’au moins 24 mois et s’applique \u00e0 tout<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-11117","page","type-page","status-publish","hentry"],"yoast_head":"\nProc\u00e9dure de r\u00e9clamation | schmiedelaterne.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.schmiedelaterne.eu\/fr\/beschwerdeverfahren\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proc\u00e9dure de r\u00e9clamation | schmiedelaterne.eu\" \/>\n<meta property=\"og:description\" content=\"GARANTIE, SERVICE ET R\u00c9CLAMATIONS La p\u00e9riode de garantie des produits 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